Technical support is available for all customers with a valid maintenance agreement.

To sign up or for questions - contact us!


Please note that our support is closed during Midsummer (June 21).
Our support will have slow response times during July.

leaf Access the user forum

  1. You have to have IDA ICE 4.6 (or higher)
  2. You have to register (first time starting IDA ICE)
  3. Choose Help > Support > Ask a question


leaf Send a project file to the support

1. Start IDA ICE
2. Choose Help > Support > Send project file...



leaf Call the support

+46-8-546 20 120


Support is provided 1

Monday - Friday

9:00 AM - 5:00 PM (CET)

1 excluding EQUA holidays



leafSupport through Teamviewer

1. Download and start our TeamViewer.
2. Send us the generated ID-number and we will connect to your computer.


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