Maintenance agreement
With an annual Support and Maintenance Agreement connected to your IDA ICE license, you will get technical support for your software and you will always have access to the latest versions.
Technical support
We explain how the software works and how to best operate it. We also assist if technical bugs or other issues are discovered in the software.
Support is provided 1
Monday - Friday
9:00 AM - 5:00 PM (CET)
1 excluding EQUA holidays
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Software maintenance
The maintenance agreement includes both minor and major software upgrades, which means that you will always have the latest version.
User forum
As a maintenance agreement user, you also get access to our user forum, a knowledge database where the support team and other users interact and share information.
Imprimer
E-mail
Validations & certifications
Validation of simulation software is important in order to ensure quality. Tests are normally performed to ascertain that the computational models of the software give acceptable values compared to either measured data or compared to other software, but also in order to avoid bugs.
Below is a list of the most recent validation tests performed for IDA ICE.
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ASHRAE 140, 2004 |
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Download (pdf) |
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CEN Standard EN 15255 and 15265, 2007 |
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Download (pdf) |
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CEN Standard EN 13791 |
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Download (pdf) |
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International Energy Agency SHC Task 34 |
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Download (pdf) |
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Technical Memorandum 33 (TM 33) |
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Download (pdf) |
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LEED and BREEAM |
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Available upon request |
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DGNB |
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Available upon request |
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Imprimer
E-mail